HSS Hire Service Group Conditions of Hire and Sale

4. DAMAGE WAIVER OPTIONS

  1. Damage Waiver
    If the Hirer contracts to pay, the ‘Damage Waiver’ charge at 10% of the hire charge (where available as an option) HSS will waive any further charge for rectifying accidentally damaged returned equipment. If the Hirer does not take ‘Damage Waiver’ then condition 2(d) will be enforced. ‘Damage Waiver’ is not an insurance for Equipment loss or theft. ‘Damage Waiver’ may be limited under HSS One Call Contracts and ‘Damage Wavier’ may be invalidated where condition 5(g) is not adhered to.
  2. Damage Waiver Plus
    The ‘Damage Waiver Plus’ charge at 15% of the hire charge, (where available as an option) will be added to the contract unless the Hirer specifically requests otherwise. Under ‘Damage Waiver Plus’ HSS will waive any further charges for rectifying accidently damaged returned Euipment. ‘Damage Waiver Plus’ may be invalidated where condition 5(g) is not adhered to. HSS will also waive any penalty charges for Equipment loss subject to the ollowing conditions:
    1. The Hirer must be able to demonstrate that reasonable care has been taken to prevent loss.
    2. Theft of Equipment must be reported to the Police and a crime reference number obtained.
    3. The Hirer must notify HSS within 48 hours of the theft and obtain an HSS Theft report Form. The completed form must be returned to: Claims Department, Circle House, Lostock Road, Davyhulme, Manchester M41 0HS. Tel: 0161 749 4400 Fax: 0161 749 4421.
    4. The maximum value of loss penalty charges waived for any single hire contract will be £5000.
    5. Exclusions - Loss penalty charges will not be waived under the following circumstances:
      1. Theft of consumable ‘resale’ Goods.
      2. Loss due to the dishonesty of any Hirer’s employee.
      3. Theft from a vehicle where the Equipment was left visible and unattended.
      4. Loss of Equipment revealed only when an inventory is made.
      5. Loss arising from civil disturbance.
      6. Loss occurring outside the UK and Eire.
    6. Limit of Claim - 'Damage Waiver Plus' does not protect the Hirer for:
      1. The first £50 (or 20% whichever is the greater amount) of any Equipment loss claim.
      2. 50% of any claim for theft of Equipment left unattended overnight outside a secure compound or building or stored overnight in a secured vehicle.